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NHS East Berkshire CCG to have conversations with local people to help shape urgent care services

by | May 18, 2018 |

NHS East Berkshire Clinical Commissioning Group (CCG) is hosting a series of events to understand what is important to local people about urgent care services.

The insights from these events and discussions with will inform the CCG about how to shape services for the future.

The CCG has an exciting opportunity to improve the way in which health and care is delivered to residents across Slough, Windsor, Maidenhead, Ascot and Bracknell.

Fundamental to this process is feedback from local people. The CCG wants to ensure that urgent care meets the needs of the population of East Berkshire in the future.

Urgent care services are for people who have an injury or illness that needs attention the same day, but it is not life-threatening or life changing. These services are currently provided by a number of health professionals, including GPs, nurses, paramedics, pharmacists and others.

The CCG recognises that the population needs and issues are different in areas of East Berkshire; so commissioners are keen to hear from as many people and communities as possible at their events which are as follows:-

Thursday 31 May – Sandhurst Community Centre – 1pm -3pm
Monday 4 June – Community Partnership Forum at SportsAble, Maidenhead – 6.30pm-8.30pm
Tuesday 12 June – Arbor Park, Slough – 2pm – 4pm
Friday 15 June – Bracknell Open Learning Centre, Bracknell – 1pm – 3pm
Friday 15 June – Norden Farm, Maidenhead – 1pm – 3pm
Tuesday 19 June – Lynwood Care Centre, Ascot – 2.30pm-4.30pm
Friday 29 June – Old Court Fire Station – Windsor – 1pm-3pm

Each of the above events will open with a short presentation from a CCG clinician and executive member. The most important part is hearing what matters most to people during the table discussions.

In addition to the public events, members of the CCG will be attending community groups and events such as the Mela at Khalsa Secondary Academy in Slough on Saturday 14 July to understand people’s views.

Dr Adrian Hayter, Locality Lead for Windsor, Ascot & Maidenhead, NHS East Berkshire CCG, said: “The CCG has a good track record of improving local services which have had a positive impact on health outcomes for patients. Examples include commissioning a new stroke service which has improved waiting times for people requiring urgent treatment. We have also commissioned weekend and evening GP appointments giving residents greater access to a GP.

“The commissioning of an improved NHS 111 service with more clinical input has also been received positively.

“We understand that there is still more that can be done and that things need to change to help enhance quality of care; address the changes in the needs of our population with people living for longer and meet people’s needs in the most appropriate way. We have already heard from local people that some find it difficult to find the right urgent care service when they need it and that some services are duplicated and others fragmented.

“I would like to reassure the people of East Berkshire that their feedback will be taken into account in developing options for the future. If we need to proceed to a formal consultation stage before making any changes, we will do so later in the autumn.”

There is no booking process for the public events. People can simply turn up on the day.