Active Listening Training
February 27 @ 9:30 am - 12:30 pm£25
Listening is one of the most important skills you can have. How well you listen has a major impact on your job effectiveness, and on the quality of your relationships with others.
- Be clear on their role
- Understand and have practised communication skills
- Be aware of how to identify and avoid ‘games’
- Have strategies to maintain confidence and self-esteem