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Events for 30th January 2020

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9:30 am

De-escalation Training

January 30 @ 9:30 am - 1:00 pm
Wokingham Fire Station, 11 Easthampstead Road
Wokingham, Berkshire RG40 2EH United Kingdom
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£30

This 1-day course is designed to give staff the confidence to deal effectively with the aggressive or challenging behaviour of others. Learners will: Gain an understanding of the use of communication skills, both verbal and non-verbal, within de-escalation techniques Recognise the signs of aggression and triggers for behaviours Learn de-escalation strategies and techniques to effectively […]

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