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De-escalation Training

January 30 @ 9:30 am - 1:00 pm

£30

This 1-day course is designed to give staff the confidence to deal effectively with the aggressive or challenging behaviour of others. Learners will:

  • Gain an understanding of the use of communication skills, both verbal and non-verbal, within de-escalation techniques
  • Recognise the signs of aggression and triggers for behaviours
  • Learn de-escalation strategies and techniques to effectively manage aggression and prevent violence from escalating (prevention and diffusion)
  • Recognise the importance of personal safety, self-awareness & professional boundaries
  • Understand dynamic risk management
  • The importance of de-briefing, recording, reporting and documentation

Please make sure you are aware of our cancellation policy before booking on to any of our courses.

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Details

Date:
January 30
Time:
9:30 am - 1:00 pm
Cost:
£30
Event Categories:
,

Organiser

involve
Phone:
01344 383 524
Email:
claire.page@involve.community
Website:
http://involve.community/

Venue

Wokingham Fire Station
11 Easthampstead Road
Wokingham, Berkshire RG40 2EH United Kingdom
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