- This event has passed.
January 31 @ 9:30 am - 1:00 pm£30
This 1-day course is designed to give staff the confidence to deal effectively with the aggressive or challenging behaviour of others.
As from 1st April 2017 involve community services will apply the following cancellation fees to a reservation. More than 14 working days (defined as Monday to Friday) before the commencement of the Agreed services, no charge. Between 14 – 6 working days before the commencement of the agreed services 50% of the course fee is chargeable 5 working days (or less) before the commencement of the agreed services 100% of the course fee is chargeable. Where involve community services offer a course free of any charge and the participant reserves a place yet fails to cancel the reservation according to terms above or subsequently fails to attend the course on the designated day a charge of £75 will be levied to the participant