Community Navigation

Supporting people to engage in self-care, independence & well-being across Wokingham
Make a Referral

What is Community Navigation?

The Community Navigation Scheme is an information giving and signposting project, which shares many characteristics with what is known as Social Prescribing. Our Community Navigators link you up to social or physical activities in your community

The scheme is for anyone from the Wokingham Borough. For example, you could be anyone from a young parent looking for peer support and different activities in your area to an elderly person looking to find support with managing a health condition or looking for new social networks to join. Community Navigation can make a huge contribution to an individual’s health and wellbeing.

People can access the service through a referral. This may be from a GP, social worker, family member or a self-referral. We will put any clients in touch with one of our Community Navigators who will explore a range of options for the individual to engage with. They will encourage and help support people to attend groups, activities and services that can help them meet their needs.

Our Community Navigators are not counsellors or experts at dealing with particular issues and they are not going to solve a person’s problems for them – but they will help and guide the individual to discover what’s on in their community.

We aim to provide an essential link between health services & the local VCS…

Our Community Navigator’s relationship with the client is empowering and short lived. They will encourage and enable, but not create dependence. Our Community Navigators are DBS checked, do not have access to people’s medical records and try to be on the end of phone to help support people throughout the week.

Our Community Navigators always try to be in the office from Monday till Friday, working 9:30am – 4pm. However, If someone from the scheme is not available due to holiday time off or lunch breaks, you can either leave your contact details with a member of the involve team and wait for a call back, or you can fill in a referral form.

Community Navigation In Action 💪

Thank you for all of your help.
I wouldn’t have found these classes without you!

~ Client from June 2020

We recently had a referral for a very active 90 year old lady. She was finding her current exercise classes a bit too much but wasn’t ready to move to seated exercise classes quite yet.

After chatting on the phone, we sent her some examples of classes suitable for older people. When we caught up, she said she had tried one of the aerobic classes and has been attending ever since with one of her friends.

If this sounds similar to your situation, feel free to get in touch.